Combining temporary staff augmentation with IT services is a robust offering for clients that need to deploy contract workers quickly. But fulfillment is more than delivering a loaded laptop to the contractor’s worksite. It’s a series of small tasks and a continuous support lifeline that keeps a workforce productive from day one.
Tools of the trade
No matter the position, few temporary workers—especially in today’s work-from-anywhere, digitally transformed workplaces—can do their jobs without laptop computers. Thus, fulfillment begins by choosing from a list of brands and models appointed with the appropriate screen size, processor, memory, graphics capabilities, and drive for the job. For many jobs (and high-level talent), a headset and additional monitors provide comfort and aid productivity.
Performance and security
IT Solutions companies configure each laptop individually with the most up-to-date and secure operating systems and software, including word processing, presentation, spreadsheet, graphic design, project management, communication, and collaboration. Devices also arrive with anti-malware, anti-virus, and tracking software to help protect against cyberattacks and ultimately save the Staffing firm a lot of money.
Multiple device ownership models
Many companies rent devices to Staffing company customers. But a rental model doesn’t work for every customer, especially on long-term contracts. A more flexible approach allows companies to rent, lease, or purchase equipment from the fulfillment firm, which also warehouses it as necessary between deployments.
The types of services an IT Solutions company offers can differentiate it from equipment-rental-only companies. These include:
- Consulting—IT experts can work with Staffing companies and clients to develop processes, templated equipment configurations, and workflows that streamline fulfillment.
- Deployment—Quickly delivering fully configured devices to contractors requires access to a large device inventory, buying power to keep inventory up to date, and skilled staff in multiple locations to configure and sanitize machines on demand.
- Recovery—Efficiently coordinating the pickup of devices from contractors, wiping data off of them, and performing needed repairs keeps rental and owned inventory robust.
- Security monitoring—Software is only one line of defense against cyberattacks. Some IT companies offer remote device monitoring to speed time to discovery of security breaches.
- Onsite deployment support—Not every contractor works alone at home. Some work in satellite offices or remote work hubs. With a more significant concentration of contractors and devices, your IT partner can provide onsite technical assistance to get the facility up and running fast.
- IT Helpdesk—Temporary staff (think large, short-term projects) can easily overburden a company’s full-time IT department. Partners with 24/7 support can remove the burden of repetitive requests having specifically to do with equipment and device software.
- Remote management—Many services, including operating system updates, machine rebooting, and software troubleshooting, can be handled remotely by experienced IT company technicians.
- Asset lifecycle management—It’s challenging for a company’s full-time IT staff to put machines in and out of service for a temporary workforce. That’s why IT Solutions companies are the best option for ensuring that contractor equipment is in peak condition.
The ability to scale a workforce up and down has helped companies address the challenges of a fluid economy for decades. With technology playing such a significant role in the Staffing industry, there’s no better time than now to partner with a service-forward IT Solutions company.
Reach out to the Staffing industry experts at SmartSource® to help you craft an efficient and lucrative IT program.